HOW TO GIVE AND RECEIVE CRITICISM EFFECTIVELY IN THE WORKPLACE

All our teleseminar topics are available for your team. This is a great way to learn a new skill, together, quickly. You choose the date, time, and topic that's best for you. Book one for your team today! Minimum of 12 paid participants per teleseminar.

Each of the Teleseminars below are extensions of the information and strategies in Dr. Shaler's book, Wrestling Rhinos: Conquering Conflict in the Wilds of Work. Although purchasing the book is not a pre-requisite, you will find many more strategies, techniques, tips and real-life scenarios in it that will help you conquer conflict at work, and at home.

Never taken a Teleseminar before? Here are some helpful tips...

Criticism. The word itself makes people uncomfortable. It is not a surprise, then, that criticism is neither given nor accepted easily…or well. To be effective in the workplace, we need the skills to clearly convey thoughts, insights and feelings about changes suggested or required. That’s criticism.

Criticism well-delivered and well-received is a shortcut to competence. Every good mentor knows this. In business, clear communication and effective conflict and anger management skills are essential. Feedback is key.

In a recent survey in Working Woman magazine, it was reported that 48% of the 7,200 people responding said they suffer from a lack of feedback on job performance and 69% said they were sufficiently dissatisfied with the lack of feedback to be looking for another job.

Feedback paves the way for positive change…when offered and received constructively. No one likes to be made wrong or feel small. No one likes to be an ogre or wimp.

For twenty years, Dr. Rhoberta Shaler, seminar facilitator and executive coach, has helped workplace teams and leaders hone the skills necessary to share expertise and experience leading to excellence. Learn how to both give and receive information in acceptable, effective ways that move your achievements, your team and yourself forward now.

LEARNING OUTCOMES:

Participants will learn:

1. The five criticism ‘don’ts’
2. The eight criticism ‘do’s’
3. The key skills go-getters have that doormats don’t
4. How to marshall your mind when your knees are quaking
5. How to avoid making criticism personal in the workplace

Contact us directly to book the Teleseminar(s) of your choice today

We've recently joined a program that can help you save A LOT on long distance charges, and allow you to attend more Teleseminars... Check out these excellent products: